The Norstar Call Pilot 100 - 4 Ports with 10 hours of
recording time. Feature-rich and affordable! Delivering scalable sophisticated
messaging options to growing small-and medium-sized businesses, with 10 to 40
users, that require advanced applications.
- Advanced integrated applications:
- Auto Attendant
- Custom Call Routing (CCR)
- Voice Mail
- Basic Call Center
- Web-based management
- IP connectivity
- Upgradeable to up to 40 mailboxes with a migration
path to more sophisticated features
- IP enabled with 10/100 Ethernet Ports supporting
web-based management
- Supported on Norstar Compact and Modular Integrated
Communications Systems, as well as all Norstar Telephones and Business Series
Terminals
Auto Attendant. Your own personal
receptionist, Auto Attendant answers your telephone and takes messages for
everyone in your company--with complete accuracy--24 hours a day, 7 days a
week. Custom Call Routing cuts down on "telephone tag" by giving your customers
and suppliers direct access to the person they want to reach, allowing them to
ask a question or leave information anytime. Auto Attendant includes a long
list of standard features options including
- Call transfer
- Calling name display
- CCR levels (10)
- CCR trees (4)
- Dial extension from CCR
- External transfer on Centrex
- Flexible line rings before answer
- Multiple operators
- Remotely record greeting
- Remotely set business open/closed
- Replay based on calling line ID (CLID)
- Reports
- Transfer to CCR tree
Voice Messaging. From an initial 10 mailboxes
to up to 40, Call Pilot 100 is suited for small to medium-sized businesses that
can benefit from advanced voice messaging features. Including a long list of
standard options, some of the more popular Voice Mail features
include:
- Auto answer with personal greeting
- Broadcast messages
- Delivery options (private, urgent, etc.)
- Express messaging
- Guest mailboxes
- Interrupt caller leaving a message
- Never-full mailboxes
- Outbound transfer from mailbox
- Record a call
- Recovery of deleted message
- Remote call forward to Voice Mail
- Reports
Basic Call Center. (Available with purchase
of additional key code). For businesses that require a small call center with
more sophisticated applications. Basic Call Center activates 10 agents and 2
queues, and is scalable as your business grows. A compatible user interface
with Meridian Business Communications Manager, and Norstar platforms protects
your training investment for future migration or multi-site companies.
Additional features include:
- 20 configurable agents
- 5 agent priorities
- 10 announcements
- 15 maximum lines
- Routing steps - 6-day table, 6-night table
Easy to use System Administration and
Maintenance. Complete web-based management with a user-friendly graphical
user interface simplifies system administration and maintenance -- all you need
is a web browser. An IP-enabled auto-sensing 10/100 Ethernet port makes system
administration and management access easier for you or your telco service
provider. Plus, all embedded applications are quickly and easily activated with
key-codes common to Norstar CallPilot 150, Business Communications Manager, and
Meridian CallPilot, making mailbox expansions and applications a
snap.
Compatible with Norstar MICS and CICS 4.1 and higher. Not
compatible with 3x8, 6x16 and 8x24 systems. One year warranty.